Find answers to common questions about our products, shipping, and support.
Frequently Asked Questions
Plug the adapter into your car's USB port, wait for the LED to blink, then pair it with your iPhone via Bluetooth and Wi-Fi. Full installation guide is included in the box and available on our blog.
Our products are field-tested on 600+ vehicle models across major brands. Check the product page for compatibility details, or contact us with your car's year, make, and model.
Yes. We offer tiered wholesale pricing based on volume. Please visit our Distributor page or contact us directly for a quote.
We offer a 30-day no-hassle return policy on all products purchased directly from us. See our Returns page for full details.
You can reach our support team via WhatsApp or email at sales@broadnovahk.com. We respond within 24 hours, in English or Spanish.
Yes, we ship to most countries. Shipping options and rates are calculated at checkout, or you can contact us for a custom quote.
Still need help?
Our support team is here to answer any question you have about our products or your order.